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Customer Access to multiple customer accounts

We have several customers with different accounts set up - for example, a regular scale account, a batch plant account, and a delivery account. We would like to ...
Suggested by: Donna Stowell (06 May, '22) Upvoted: 24 May, '22 Comments: 2
Under consideration Web Portal

variable options for time limits when taring a truck

currently you have a two minute waiting period before you can tare a truck again, I would like to have the option to shorten that waiting period. If you accidently ...
Suggested by: Linette/ S&G Materials (04 Apr, '22) Upvoted: 16 Aug, '22 Comments: 2
Under consideration Scale Ticketing App

ADD 'Hauler' column to ticketing App scale ticketing pane next to 'Truck'

On Desktop Ticking App, Ticketing pane, PLEASE ADD "Hauler" column beside "Truck" (screen-shot attached). It would help tremendously when the regular scale operator ...
Suggested by: Elizabeth (04 Apr, '22) Upvoted: 19 Jul, '22 Comments: 2
Under consideration Scale Ticketing App

Export entire Batch to Quickbooks Online

When uploading invoices from FASTweigh to Quickbooks, it would be wonderful if we could click a button to upload "ALL" at once.
Suggested by: Chrissy (07 Jun, '21) Upvoted: 23 Jun, '21 Comments: 2

Add - Bidding as status for a quote.

In addition to - pending, awarded and rejected, it would be helpful to have bidding as a status. This would help us track projects that are still in the bidding phase ...
Suggested by: Patrick Haynes (28 Aug, '20) Upvoted: 22 Sep, '20 Comments: 2
Done Web Portal

Allow Trucks to be assigned to Location, not just Region level

Would minimize truck list for locations with fewer but repeating haulers. This is allowed at the Region level, but our company is set as 1 Region, so we can't take ...
Suggested by: Will Hunt (25 Nov, '19) Upvoted: 10 Sep, '21 Comments: 2

Quotes Webhook

Adding a quotes webhook event type to the webhook events catalog
Suggested by: Jason McGouldrick (18 Aug, '22) Upvoted: 23 Jan Comments: 1
Under consideration Web Portal

Add a place to upload an image of a Weighmaster Stamp to the Desktop App Operator

Add in a way to upload an image of the Operator's Stamp/Seal when setting the Desktop App Operator so that it can be printed on the ticket based on the currently set ...
Suggested by: Moderator (04 Feb, '22) Upvoted: 24 May, '22 Comments: 1
Under consideration Scale Ticketing App

ADD a " Submited by" for New Orders in the APP

This would be helpful to operators who have limited access to the portal. It would help to determine duplicated orders, incorrect job information and allow the ...
Suggested by: Destinee Absher (29 Oct, '21) Upvoted: 27 Jan, '22 Comments: 1
Under consideration Scale Ticketing App

Central Weigh Master list on Web Portal

Have the web portal keep a Weigh Master list so that admins can add/remove/modify weigh master accounts and select which locations they can log into.
Suggested by: Stephen Larson (10 Sep, '21) Upvoted: 26 Jul, '22 Comments: 1
Under consideration Scale Ticketing App Web Portal

Axle Weigh

Add axle weigh capability.
Suggested by: Jim Bailey (15 Jun, '21) Upvoted: 27 Jan, '22 Comments: 1
Under consideration Scale Ticketing App

Add in a way to bulk add one Product to all Orders

Add in a way to bulk add in a new product to all Orders. Maybe with filters on active/inactive/closed or open/not open
Suggested by: Moderator (06 Apr, '21) Upvoted: yesterday Comments: 1
Solved Via Work-Around Web Portal

Allow more characters in Order UDFs

Suggested by: Moderator (05 Feb, '21) Upvoted: 15 Jun, '22 Comments: 1
Under consideration Web Portal

Share quotes, documents or notes for Orders with Customers

We'd like to be able to share documents and notes that we upload into an order with the customer via their access to the portal. For example - instead of emailing a ...
Suggested by: Patrick Haynes (28 Aug, '20) Upvoted: 06 Oct, '21 Comments: 1
Under consideration Web Portal

have the option to make a location Inactive

can you make an option where we can make a location inactive.
Suggested by: joana beson (20 Jul, '20) Upvoted: 25 Sep, '21 Comments: 1
Planned Web Portal

Add in order-level surcharges

Add in the ability to attach a surcharge to an entire order or invoice (like the Hauler Pay Truck Adjustments) so that any fees can be easily attached to an invoice.
Suggested by: Moderator (13 Dec, '19) Upvoted: 26 Aug, '22 Comments: 1
Done Web Portal

Pop-Up Alerts

It would be helpful if there was a way to create customizable pop-up alerts that could warn of of what ever we type in... such as PO# required.... or do not accept ...
Suggested by: Chrissy Tremblay (01 Mar) Upvoted: 15 Mar Comments: 0
Under consideration Web Portal

Customer Portal Set Up

Able to set up customers to access Portal from customer setup up rather than from user administration so that Data Managers can set this up rather than admin.
Suggested by: Dianne Soetemans (01 Feb) Upvoted: 07 Mar Comments: 0
Under consideration Web Portal

Automated Vista job import function

Add in an automated Vista job import on a schedule or immediately on sync
Suggested by: Moderator (04 Aug, '22) Upvoted: 04 Aug, '22 Comments: 0
Under consideration Web Portal

Add # of Trucks as a Dispatch Quantity Type option

There are requests that are sometimes based on the number of trucks and not units or loads. o Can the Quantity have alpha characters “steady”? o Or could the Choose ...
Suggested by: Stephen Larson (27 Jun, '22) Upvoted: 06 Sep, '22 Comments: 0
Under consideration Dispatching Web Portal

Phone numbers in Orders

It would be great to have a separate field in an order to enter phone numbers that you could search by for customers to quickly locate their orders!
Suggested by: Chrissy (20 May, '22) Upvoted: 19 Jul, '22 Comments: 0

Add Haul Zone to Ticket Query

We use lots of different haul zones and they are double checked daily. It would be great if the Ticket Query showed them as a part of the processed tickets without ...
Suggested by: Roxiane Harvill (30 Mar, '22) Upvoted: 27 Jun, '22 Comments: 0
Under consideration Web Portal

Custom Fields Flexibility

Allow for different types of Custom fields other than text or numeric just as checkboxes or dates. Allow placement ability where it shows up. Allow Order and Quote ...
Suggested by: Mallory Black (27 Jan, '22) Upvoted: 27 Jun, '22 Comments: 0

Geofence Based Arrival and Departure

From a simplicity standpoint for drivers it would be beneficial to have an integration or automated function that allows for arrival and departure based on entering ...
Suggested by: James (26 Oct, '21) Upvoted: 26 Jul, '22 Comments: 0

Copy order button from within an open order

It would be nice to have a copy order button from within an open order. This would reduce down on clicking and scrolling on the orders screen.
Suggested by: Stephen Larson (10 Sep, '21) Upvoted: 24 May, '22 Comments: 0
Under consideration Web Portal

Haul Zone Excel Add/Update

Add in an excel import function for Haul Zones to add new and edit existing zones, similar to the Customer add/update tool
Suggested by: Moderator (01 Sep, '21) Upvoted: 27 Jun, '22 Comments: 0
Under consideration Web Portal

Distance/Mileage tracking in Dispatching

Suggested by: Stephen (19 Jul, '21) Upvoted: 11 Aug, '21 Comments: 0
Under consideration Dispatching Mobile App Web Portal

Allow for multiple selection of Location in New Billing

Instead of just ALL locations or individuals, a multiple selection of locations so that billing can be done of a few locations at a time. Thanks,
Suggested by: Mallory Black (14 Jul, '21) Upvoted: 15 Jun, '22 Comments: 0
Under consideration Billing & Invoicing Web Portal

Add in a pricing template filter to Open Order Price Update tool

Suggested by: Moderator (07 Jun, '21) Upvoted: 20 Jul, '22 Comments: 0
Under consideration Web Portal

Audit logging for new product creation

Audit logging that identifies when new products are created that can be used in reporting.
Suggested by: Sean Toll (17 May, '21) Upvoted: 15 Jun, '22 Comments: 0
Done Web Portal

Add in an internal-only Quote Notes field

In addition to the Quote Notes that print on the Quote, add in an internal-only secondary Quote Notes field for non-customer facing information.
Suggested by: Moderator (15 Feb, '21) Upvoted: 20 Jul, '22 Comments: 0
Under consideration Web Portal

Add in Hauler Pay auditing

Add in a an audit for Hauler Pay the same way invoices and batches are logged
Suggested by: Moderator (12 Jan, '21) Upvoted: 20 Jul, '22 Comments: 0
Done Web Portal

Save request dispatch on Truck Order Assignment

Suggested by: Moderator (15 Dec, '20) Upvoted: 06 Sep, '22 Comments: 0
Under consideration Dispatching Scale Ticketing App

Add Hauled Units To Date and last date hauled to order screen product listing

Under each product on an order, it would be good to see the number of units (tons,loads, etc.) hauled to date and the last time the product was hauled.
Suggested by: Grant Provost (30 Sep, '20) Upvoted: 20 Jul, '22 Comments: 0
Under consideration Web Portal

Add option to upload image of source ticket in Manual Ticket Entry

Suggested by: Moderator (15 Jun, '20) Upvoted: 15 Jun, '22 Comments: 0
Under consideration Web Portal

Modify Truck Tare History to include Location

Add location/yard keys to truck tare history table to allow building reports that show last tare and last ticket by location
Suggested by: Moderator (26 May, '20) Upvoted: 16 Aug, '22 Comments: 0
Under consideration Scale Ticketing App Web Portal

Save Documents/Notes to Customers and Haulers

Add in the ability to save notes and documents to Customers and Haulers in the same way you can save them to Orders
Suggested by: Moderator (07 May, '20) Upvoted: 16 Aug, '22 Comments: 0
Under consideration Web Portal

Do not allow capturing the weight for a ticket until the weight stops fluctuating from the indicator

Instead of allowing the capture of a weight at any point from the weigh indicator, prevent capturing the weight until it is stable to prevent ticketing for an ...
Suggested by: Moderator (24 Jan, '20) Upvoted: 26 Aug, '22 Comments: 0

Add a remove all products button to the Add/Edit Order screen

Instead of having to remove each product from an order before deleting the order, add in a button that will remove all of the non-ticketed products from the order ...
Suggested by: Moderator (06 Dec, '19) Upvoted: 31 Jan, '20 Comments: 0

Allow use of a signature pad for operator signature

Suggested by: Moderator (06 Dec, '19) Upvoted: 10 Jun, '22 Comments: 0

Do not send scheduled reports to customers/haulers if they have no tickets

Prevent a scheduled report for a customer/hauler from being sent out blank if there were not tickets on that day.
Suggested by: Moderator (04 Dec, '19) Upvoted: 06 Dec, '19 Comments: 0
Not planned Web Portal

Add in time to truck Tare History on scale app

Add in the time to the date displayed on the Tare History when you tare in a truck on the Truck tab on the scale app.
Suggested by: Moderator (02 Dec, '19) Upvoted: 26 Jul, '22 Comments: 0
Under consideration Scale Ticketing App

Display Freight Rates in Ticket Query for Orders with Haul Zones

Currently, if a ticket uses haul zones, the ticket query will display a freight rate of $0, even if there is a freight rate from the haul zone. The correct freight ...
Suggested by: Moderator (02 Dec, '19) Upvoted: 31 Jan, '20 Comments: 0
Done Web Portal

Multi-Product ticketing for inbound orders

Allow for the creation of multi-product tickets for inbound orders, as well as both inbound and outbound orders on one
Suggested by: Moderator (12 Nov, '19) Upvoted: 28 Feb, '20 Comments: 0
Under consideration Scale Ticketing App

Add Customer Name back to Ticket Entry screen

Customer name used to show up with the order number in the order dropdown, but now it shows the order number and order name. Add the Customer name back into the ...
Suggested by: Moderator (12 Nov, '19) Upvoted: 12 Nov, '19 Comments: 0
Done Web Portal

Change dispatches so product can be pulled from multiple locations for a single dispatch

Allow dispatchers to pull product for a dispatch from multiple locations. Example: Dispatch for 57 stone - Truck 101 assigned to haul out of Pit A - Truck 102 ...
Suggested by: Moderator (08 Nov, '19) Upvoted: 12 Nov, '19 Comments: 0

ADD ALL ITEMS

Please bring back the add all items tab. When creating a new order for our customers we want them to be able to purchase any and all items. Having to click on each ...
Suggested by: Shilo Ward (24 Sep, '21) Upvoted: 21 Sep, '22 Comments: 6
Solved Via Work-Around

Enter info into the tabs when creating a ticket without using the magnifying glass.

When creating a ticket on the ticket app, if you know the truck/customer/order or product, we should be allowed to enter the information manually in the box and not ...
Suggested by: joana beson (22 Jul, '21) Upvoted: 04 Aug, '22 Comments: 2
Already Available Scale Ticketing App

Add "Kiosk Tare Report" to attended mode of Desktop Ticketing app

Add the printed tare report as an option to use for normal, attended mode on the Ticketing app.
Suggested by: Moderator (15 Jun, '21) Upvoted: 15 Jun, '21 Comments: 2

Add Order Product Quantity to Order setup on Desktop App

Suggested by: Moderator (04 Feb, '21) Upvoted: 16 Dec, '22 Comments: 2
Under consideration Scale Ticketing App