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Add Credit Limits for Customers
Add in a way to store and track Credit Limits for customers.
Done
Web Portal
Add Timezone override option to User Account setup
Add in an option to override system time zone with a set time zone for a company (Portal settings?) for user accounts to prevent ticket time confusion when company ...
Under consideration
Web Portal
Allow setting fields as required on the Customer level
For example, make it so Job and PO are required fields on Order setup, but only for certain customers.
Under consideration
Web Portal
Show Order Quantity progress in Ticketing App
When you set a quantity in the order setup, it would be helpful to see the quantity left to haul on the order from the ticketing app.
Under consideration
Scale Ticketing App
Location and Yard Based GL Mapping for Freight
We need a way to map the freight revenue for each location/yard to the appropriate GL account so we do not have to manually go into every invoice and move it to the ...
Timeout/Clear Form on X Minutes / New Truck Arrival on the Scale
A setting that will time out/ clear form on the ticketing screen if a truck pulls off the scale and a new one arrives. Right now, If the truck does not hit “Create ...
Under consideration
Scale Ticketing App
Truck In Yard Changes
I'd like to be able to mark a truck as in the yard without having to tare it in. Also it would be nice to be able to mark a truck as in the yard without having to ...
Under consideration
Scale Ticketing App
Fuel Surcharge Visibility
In order screen, it would be awesome if we could see if a material has an adjustment and surcharge on it without having to click edit.
Under consideration
Web Portal
Add in a flag to indicate if an AR Payment was made internally or externally
Add a flag to indicate if a payment was processed from an internal user, a customer user, or the anonymous payment link.
Dispatching Dashboard
Could there be summary boxes (Like on Home page), that would include something like: Active Requests, Hold Requests, Customers with Requests, Active Trucks, Active ...
Dispatch Notification to Location where dispatch is for
When a request is made, there doesn’t seem like a notification is sent to the quarry where the request would be picked up from. It would be needed so that the scales ...
Select the customer first and then the order number on the Create/Edit Request
The thought would be that Dispatch chooses the customer first and then can quickly select an order for that customer.
(I know you can filter the order by Customer ...
Request number that would be assigned to the request after saving it
This will help us and drivers to explain more efficiently to weigh master as to what request is being scaled at that time.
Add PO# to a Dispatch
Dispatch is going to be taking the orders and makes sense for them to go ahead and put in a PO for the Request especially if a generic sales order has been selected. ...
Visible $ value for Material/Freight/Surcharge Price+Amt+Tax in Ticket Query for Customer Profiles
We have a lot of Customer's requests for Ticket query export to Excel with available $ value in Material/Freight/Surcharge Price+Amt+Tax fields.
Customers need to ...
Under consideration
Web Portal
"ALL" locations for individual regions on FW Manage Mobile App
Currently only option when selecting a specific region in the FW Manage Mobile App is a specific location. Need the ability to select all locations for specific ...
Under consideration
Mobile App
Allow saving driver signature
Allow saving the drivers signature for a set amount of time. Alleviates having the driver get out of the truck for every load.
Under consideration
Ability to EDIT or REVISE an invoice
Ability to edit or revise an invoice and keep the SAME invoice number or maybe the same invoice number-R (for revised).
Under consideration
Web Portal
Inventory detail
under the inventory tab, it would be nice if you could click on the outgoing and incoming tickets and see what those totals comprise after you click on the individual ...
Under consideration
Web Portal
Add SSO integration
add Single Sign On integration ability. Everyone is always concerned about security and data safety. SSO makes managing users (both onboarding and off boarding) ...
Under consideration
Web Portal
Add Hauler Edit option in the app.
This allows the operator to correct the number and or Hauler spelling. Allows the option to delete duplicated Haulers and numbers, but it would only for that specific ...
Under consideration
Scale Ticketing App
Hauler Insurance Expiration
Changing update info so that when we update the haulers ins info it will also change all trucks under the Hauler. Currently we are having to change each individual ...
Dark Mode on Desktop App
Would like to have the ability to have dark mode work on desktop app. Currently when Windows is in Dark mode, FW has fields that are not readable.
Under consideration
Scale Ticketing App
Desktop App auto Sync every X number of minutes
It would be nice to have the desktop app auto sync every X number of minutes (Maybe 5 - 10 minutes?). This way when a customer gets put on Do Not Sell, we are not ...
Under consideration
Scale Ticketing App
Sync Truck Documents to Desktop Ticketing Application
Sync Documents and Images uploaded to a Truck to the Desktop Ticketing Application so Operators can add and view things like Overweight Permits without having access ...
Location of Pickup not visible when adding dispatches to trucks from the Trucks View
Sometimes we can fulfill an order from multiple locations and yards depending on where the truck is and what is most efficient. When adding a request to a truck in ...
Add in a way for users to set up Dispatch, but not have access to assign haulers and trucks
Have a way for a user to set up the top part of a dispatch, but not control the Trucks or Haulers assigned to the dispatch
Add Request Reference Number visibility to Load-Out In Yard and Ticket Query
Visibility to the RR# is important for Orders with one RR# (or PO#) per truckload. A quick way to see if that RR# is already in the yard being loaded without having ...
Ability to edit Haul Rates on an Order Product in Hauler Pay > New Payment
Will need an extra grouping under Hauler? Hauler > Order Product > Trucks?
Under consideration
Web Portal
Option to upload an image to Ticket or POD from the Web Portal (after it is created)
Add in a way to upload a supporting image to a Ticket or POD record from the Web Portal. This can be useful in situations where you have an incorrect image on the ...
Under consideration
Web Portal
Add in the Order Description field to the Ticket Summary on the Mobile Management App
Add in the Order Description to the Ticket Summary where the information is summarized by the Order number.
Done
Mobile App
Column Customization
Whether in Quote, Order, Customers, Haulers or Trucks, it would be nice to be able to pick different columns for view (pending the information on setup) and be able ...
Under consideration
Add a Yard tab to the Dashboard Ticket Summary
Under consideration
Web Portal
Do not split out Dashboard Order tab rows by order-product
Currently, the Dashboard ticket summary table Order tab splits out each row by order-product, instead of summarizing on the Order itself.
Under consideration
Web Portal
Clear out Last Haul date when an order is copied.
When an order is copied in the order screen, the last haul date from the copied order stays with the copy.
Done
Web Portal
Add more than 20 characters in the Customer Contact Name field
There are customer contacts that have longer names. Need to increase the amount of characters allowed please.
Under consideration
Web Portal
Add Quote Rejection Reason
Add in a place to list a reason that a quote is rejected.
Done
Web Portal
Add a space to send message to loader app when taring in truck
Add in a way to send a message to the loader app when using load out. (for example, to indicate how much weight should be loaded)
Under consideration
Scale Ticketing App
show numbers of trucks assinged/requested on whitebaord
from a quick view it would be good to see how many trucks were requested vs assigned on and order without having to go in and check each one
Filter Ticket Query by Salesperson and show as a column
Under consideration
Web Portal
Remove "Print" button on Scale Ticketing App Ticket History for voided tickets
Since a ticket cannot be printed after it has been voided, the print button in the ticket history should be hidden for tickets that have been voided.
Done
Scale Ticketing App
Select from existing job phases/cost types when editing a ticket in the query
Add in the ability to search and select from existing job phases/cost types when editing tickets in the ticket query, instead of manually typing them in to prevent ...
Done
Scale Ticketing App
Add in additional info to email Notifications
Add in the ticket info, PO, and Job number (and anything else that regularly prints on tickets) It would also be a good idea to add in the ticket PDF as an ...
Done
Web Portal
Allow entering UDF and Haul Zone info ahead of time when assigning an order on the scale app.
To speed up ticketing of truck that have been assigned/marked in-yard, it would be nice to be able to go ahead and enter any ticket information known ahead of time to ...
Under consideration
Scale Ticketing App
Add Default tax rate by product
For the products that will always be non taxable (imports that will be recycled) have a default tax rate that will always supersede other tax rates that would ...
Done
Web Portal
Ability to set when Load Counts reset
Need to be able to keep a shift's running total at night, without it resetting at midnight for DOT (and internal) purposes. Something like a reset total option under ...
Done
Scale Ticketing App