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Add a warning message when creating an order on Desktop App for Do Not Sell Customers

Suggested by: Moderator (19 Aug, '20) Upvoted: 29 Aug Comments: 4
Solved Via Work-Around Scale Ticketing App

Add "Require PO Number" setting

Add an option to require a PO Number, and prevent ticketing if the field is blank
Suggested by: Moderator (12 Nov, '19) Upvoted: 18 Oct Comments: 2
Under consideration Scale Ticketing App Web Portal

Adding Multiple products to a dispatch request

Dispatchers regularly have requests for multiple products at the same location under the same order. It would be great if we could tag multiple products from the ...
Suggested by: Nick Doorn (24 Mar, '21) Upvoted: 18 Oct Comments: 2

Add more search options for trucks in the scale ticketing app

Add in some more truck fields available for searching. - License - Driver name - RFID - Others?
Suggested by: Eric (07 Nov, '19) Upvoted: 16 Aug Comments: 1

Add in Ticket-Level PO#

For Orders/Customers that have more than one PO#, allow for setting up a PO# at the ticket-level instead of only at the Order level.
Suggested by: Moderator (11 Feb, '20) Upvoted: 26 Aug Comments: 3
Solved Via Work-Around Scale Ticketing App Web Portal

Widen product field dropdown in Bulk Ticket Edit so that you can see all of the info + the location

Currently, the product dropdown includes the product ID, description, and yard, so its not possible to see the yard the product is coming from in the dropdown is the ...
Suggested by: Moderator (16 Dec, '19) Upvoted: 26 Aug Comments: 0

Add Hourly as unit type for haul/freight

There is Unit and Load for hauling type but another option that happens frequently is by the hour. I realize upon ticketing the hours wouldn't be known at that time, ...
Suggested by: Mallory Black (03 Jun, '21) Upvoted: 15 Oct Comments: 2
Under consideration Scale Ticketing App Web Portal

Prevent adding/reactivating orders for Do Not Sell customers and non-cash orders for Cash Only

Add more lock-downs based on customer credit statuses to the Web Portal and Desktop app to prevent creating new orders for DNS customers and non-cash orders for Cash ...
Suggested by: Moderator (19 Nov, '20) Upvoted: 17 Nov Comments: 2
Under consideration Scale Ticketing App Web Portal

Process payments through Fast-Weigh

Suggested by: Moderator (31 Jul, '20) Upvoted: 29 Oct, '21 Comments: 2

Add in ability to create Transfer orders for moving product internally

Add in Transfer Order Direction to allow for seamless product transfers between locations linked into inventory module.
Suggested by: Moderator (15 May, '20) Upvoted: 18 Nov Comments: 1
Under consideration Scale Ticketing App Web Portal

Saving a Ticket/Ticket Run

It would be great to be able to see all of the tickets that have been finished for the day instead of just a list of the trucks that have been in with the last order ...
Suggested by: Tehya Smelser (19 Jul) Upvoted: 16 Aug Comments: 2
Already Available Scale Ticketing App

Add more digits for Truck ID name / drop down option with truck types

Please add more than 10 digits to ID menu, or consider the drop down option with truck types preset to prevent creating duplicates with different spelling. Example: ...
Suggested by: Anna Brezhneva (15 Oct, '21) Upvoted: 26 Aug Comments: 1
Under consideration Scale Ticketing App Web Portal

Alphabetize the customer list on the Ticketing App

When you are choosing a customer from the customer list there is no particular order and it is difficult to go through to find the customer. If this could be ...
Suggested by: Preston (19 Jul, '21) Upvoted: 26 Jul Comments: 1
Under consideration Scale Ticketing App

See the truck type on the ticketing page

Could you make it so we're able to see the truck type when on the ticketing page?
Suggested by: Tehya (04 Aug) Upvoted: 28 Sep Comments: 0
Under consideration Scale Ticketing App

Allow editing tickets from the Desktop App

Suggested by: Moderator (10 Jul, '20) Upvoted: 26 Jul Comments: 0
Under consideration Scale Ticketing App

Make dispatches visible on the scale ticketing app

Add a screen on the scale ticketing app to view dispatches. As of now scale attendants need to have web portal access in order to view dispatches. This would be ...
Suggested by: Moderator (08 Nov, '19) Upvoted: 29 Jan, '20 Comments: 0

Split Driver Records out from Trucks and Allow Selecting a Driver at Ticketing

Have a way to select from a list of potential drivers on a truck which can then be selected when ticketing to better organize drivers, notifications for ...
Suggested by: Moderator (20 Jan, '21) Upvoted: 06 Oct, '21 Comments: 3
Under consideration Scale Ticketing App Web Portal

variable options for time limits when taring a truck

currently you have a two minute waiting period before you can tare a truck again, I would like to have the option to shorten that waiting period. If you accidently ...
Suggested by: Linette/ S&G Materials (04 Apr) Upvoted: 16 Aug Comments: 2
Under consideration Scale Ticketing App

ADD 'Hauler' column to ticketing App scale ticketing pane next to 'Truck'

On Desktop Ticking App, Ticketing pane, PLEASE ADD "Hauler" column beside "Truck" (screen-shot attached). It would help tremendously when the regular scale operator ...
Suggested by: Elizabeth (04 Apr) Upvoted: 19 Jul Comments: 2
Under consideration Scale Ticketing App

Allow Trucks to be assigned to Location, not just Region level

Would minimize truck list for locations with fewer but repeating haulers. This is allowed at the Region level, but our company is set as 1 Region, so we can't take ...
Suggested by: Will Hunt (25 Nov, '19) Upvoted: 10 Sep, '21 Comments: 2

Add a place to upload an image of a Weighmaster Stamp to the Desktop App Operator

Add in a way to upload an image of the Operator's Stamp/Seal when setting the Desktop App Operator so that it can be printed on the ticket based on the currently set ...
Suggested by: Moderator (04 Feb) Upvoted: 24 May Comments: 1
Under consideration Scale Ticketing App

ADD a " Submited by" for New Orders in the APP

This would be helpful to operators who have limited access to the portal. It would help to determine duplicated orders, incorrect job information and allow the ...
Suggested by: Destinee Absher (29 Oct, '21) Upvoted: 27 Jan Comments: 1
Under consideration Scale Ticketing App

Central Weigh Master list on Web Portal

Have the web portal keep a Weigh Master list so that admins can add/remove/modify weigh master accounts and select which locations they can log into.
Suggested by: Stephen Larson (10 Sep, '21) Upvoted: 26 Jul Comments: 1
Under consideration Scale Ticketing App Web Portal

Axle Weigh

Add axle weigh capability.
Suggested by: Jim Bailey (15 Jun, '21) Upvoted: 27 Jan Comments: 1
Under consideration Scale Ticketing App

Phone numbers in Orders

It would be great to have a separate field in an order to enter phone numbers that you could search by for customers to quickly locate their orders!
Suggested by: Chrissy (20 May) Upvoted: 19 Jul Comments: 0

Custom Fields Flexibility

Allow for different types of Custom fields other than text or numeric just as checkboxes or dates. Allow placement ability where it shows up. Allow Order and Quote ...
Suggested by: Mallory Black (27 Jan) Upvoted: 27 Jun Comments: 0

Geofence Based Arrival and Departure

From a simplicity standpoint for drivers it would be beneficial to have an integration or automated function that allows for arrival and departure based on entering ...
Suggested by: James (26 Oct, '21) Upvoted: 26 Jul Comments: 0

Save request dispatch on Truck Order Assignment

Suggested by: Moderator (15 Dec, '20) Upvoted: 06 Sep Comments: 0
Under consideration Dispatching Scale Ticketing App

Modify Truck Tare History to include Location

Add location/yard keys to truck tare history table to allow building reports that show last tare and last ticket by location
Suggested by: Moderator (26 May, '20) Upvoted: 16 Aug Comments: 0
Under consideration Scale Ticketing App Web Portal

Do not allow capturing the weight for a ticket until the weight stops fluctuating from the indicator

Instead of allowing the capture of a weight at any point from the weigh indicator, prevent capturing the weight until it is stable to prevent ticketing for an ...
Suggested by: Moderator (24 Jan, '20) Upvoted: 26 Aug Comments: 0

Add a remove all products button to the Add/Edit Order screen

Instead of having to remove each product from an order before deleting the order, add in a button that will remove all of the non-ticketed products from the order ...
Suggested by: Moderator (06 Dec, '19) Upvoted: 31 Jan, '20 Comments: 0

Allow use of a signature pad for operator signature

Suggested by: Moderator (06 Dec, '19) Upvoted: 10 Jun Comments: 0

Add in time to truck Tare History on scale app

Add in the time to the date displayed on the Tare History when you tare in a truck on the Truck tab on the scale app.
Suggested by: Moderator (02 Dec, '19) Upvoted: 26 Jul Comments: 0
Under consideration Scale Ticketing App

Multi-Product ticketing for inbound orders

Allow for the creation of multi-product tickets for inbound orders, as well as both inbound and outbound orders on one
Suggested by: Moderator (12 Nov, '19) Upvoted: 28 Feb, '20 Comments: 0
Under consideration Scale Ticketing App

Enter info into the tabs when creating a ticket without using the magnifying glass.

When creating a ticket on the ticket app, if you know the truck/customer/order or product, we should be allowed to enter the information manually in the box and not ...
Suggested by: joana beson (22 Jul, '21) Upvoted: 04 Aug Comments: 2
Already Available Scale Ticketing App

Add "Kiosk Tare Report" to attended mode of Desktop Ticketing app

Add the printed tare report as an option to use for normal, attended mode on the Ticketing app.
Suggested by: Moderator (15 Jun, '21) Upvoted: 15 Jun, '21 Comments: 2

Assign Haul Zone at Dispatch Level

allow for a dispatcher to select the Haulzone to be used for the dispatch and have that prepopulate on the ticketing screen
Suggested by: Andrew Bates (22 Jan, '20) Upvoted: 08 Sep Comments: 2

Add in Cash Sale Breakdown to Multi-Product Ticketing

Add in the Cash Sale Breakdown to Multi-Product Ticketing to support the Cash Sale total field so that amounts can be confirmed before creating the ticket.
Suggested by: Moderator (12 May, '21) Upvoted: 14 May, '21 Comments: 1
Under consideration Scale Ticketing App

Show Order Quantity progress in Ticketing App

When you set a quantity in the order setup, it would be helpful to see the quantity left to haul on the order from the ticketing app.
Suggested by: Moderator (12 Nov, '19) Upvoted: 15 Jun Comments: 1
Under consideration Scale Ticketing App

Timeout/Clear Form on X Minutes / New Truck Arrival on the Scale

A setting that will time out/ clear form on the ticketing screen if a truck pulls off the scale and a new one arrives. Right now, If the truck does not hit “Create ...
Suggested by: Jason McGouldrick (07 Oct) Upvoted: 29 Nov Comments: 0
Under consideration Scale Ticketing App

Truck In Yard Changes

I'd like to be able to mark a truck as in the yard without having to tare it in. Also it would be nice to be able to mark a truck as in the yard without having to ...
Suggested by: Tehya (16 Aug) Upvoted: 18 Aug Comments: 0
Under consideration Scale Ticketing App

Dispatch Notification to Location where dispatch is for

When a request is made, there doesn’t seem like a notification is sent to the quarry where the request would be picked up from. It would be needed so that the scales ...
Suggested by: Stephen Larson (27 Jun) Upvoted: 06 Sep Comments: 0

Request number that would be assigned to the request after saving it

This will help us and drivers to explain more efficiently to weigh master as to what request is being scaled at that time.
Suggested by: Stephen Larson (27 Jun) Upvoted: 06 Sep Comments: 0

Add PO# to a Dispatch

Dispatch is going to be taking the orders and makes sense for them to go ahead and put in a PO for the Request especially if a generic sales order has been selected. ...
Suggested by: Stephen Larson (27 Jun) Upvoted: 06 Sep Comments: 0

Add Hauler Edit option in the app.

This allows the operator to correct the number and or Hauler spelling. Allows the option to delete duplicated Haulers and numbers, but it would only for that specific ...
Suggested by: Destinee Absher (29 Oct, '21) Upvoted: 04 Aug Comments: 0
Under consideration Scale Ticketing App

Hauler Insurance Expiration

Changing update info so that when we update the haulers ins info it will also change all trucks under the Hauler. Currently we are having to change each individual ...
Suggested by: Lesa Taylor (07 Oct, '21) Upvoted: 01 Mar Comments: 0
Under consideration Scale Ticketing App Web Portal

Dark Mode on Desktop App

Would like to have the ability to have dark mode work on desktop app. Currently when Windows is in Dark mode, FW has fields that are not readable.
Suggested by: Stephen Larson (13 Sep, '21) Upvoted: 04 Aug Comments: 0
Under consideration Scale Ticketing App

Desktop App auto Sync every X number of minutes

It would be nice to have the desktop app auto sync every X number of minutes (Maybe 5 - 10 minutes?). This way when a customer gets put on Do Not Sell, we are not ...
Suggested by: Stephen Larson (10 Sep, '21) Upvoted: 15 Oct, '21 Comments: 0
Under consideration Scale Ticketing App

Sync Truck Documents to Desktop Ticketing Application

Sync Documents and Images uploaded to a Truck to the Desktop Ticketing Application so Operators can add and view things like Overweight Permits without having access ...
Suggested by: Moderator (06 Aug, '21) Upvoted: 27 Jan Comments: 0
Under consideration Scale Ticketing App Web Portal