Ideas for Fast-Weigh as submitted to our Feature Upvote board. Ideas are ordered by 'new' and the 50 top matches are included. pr_sjpji66rhl84ako 2025-01-09T20:28:50Z sug_fndj1usr9o31dho 2026-03-27T14:18:44Z 2026-03-30T20:02:35Z We would like to be able to add a fuel surcharge on the ticket screen that is calculated as a percentage of the total material dollar amount. It would be calculated just as sales tax is, but it would be a separate line item, and we would be able to adjust on a weekly basis. sug_j6mzjeqfpccu0vd 2026-03-26T15:42:55Z 2026-03-26T20:50:27Z Add ACH Fees just as CC fees are available. We are charged ACH Fees through your CC processing company. Many of our customers want to use the portal to check tickets and self pay. sug_j17uzqtva3sywpb 2026-02-10T20:53:29Z 2026-03-26T20:41:00Z It would be helpful to be able to tag products with multiple categories for repricing and reporting purposes. sug_nvydtjzxqxgp3yp 2026-02-18T19:33:16Z 2026-03-26T20:40:35Z Can there please be a feature to export all tickets per one invoice into one singular PDF, instead of a zip file? sug_vqoij2jencmgrqc 2026-02-23T22:51:43Z 2026-03-26T20:39:01Z The Product Pricing Description (override) from the order does not show on the Kiosks. Confirmed this is by design but I think there should be a setting on server settings so we can control this ourselves because for us, this would be very helpful for the driver to navigate selecting the correct product line if duplicated because of hauler choice (as of now we have to make two different orders to separate). Either this, or see other suggestion about more than one hauler selection on product order. sug_l7t8ach7amnuaym 2026-02-23T22:54:20Z 2026-03-26T20:38:28Z Product lines on orders are either 1 hauler, or All hauler. In the event of grouping haulers together with 'like' rates (or whatever), having the ability to multiple select the haulers would be extremely helpful (right now we have to make more than 1 order for the same order to separate the haulers or we risk selection at the kiosks or scalers picking the wrong product line). sug_wirwenarac0k5zm 2026-02-17T17:00:19Z 2026-02-23T14:26:57Z For quarries that are self load, add an option to sign off liability to the truck drivers for loading at initial tare in screen check in. sug_tkvupzyftu1nkmn 2025-12-09T17:33:08Z 2026-02-03T14:12:01Z I recommande that fast weigh should manage MIN and MAX inventory level so we could identified by a report overstock inventory and understock inventory by location and by product. This feature is comment in inventory management system sug_svhw62grbi26xcm 2025-12-19T15:17:04Z 2026-04-08T18:47:19Z Do not allow to credit rebill an invoice that has already been paid. sug_wr3qgmhl0dnl9je 2025-12-23T14:23:29Z 2026-04-16T18:46:51Z the ability to save customer documents on the customers information tab, under resources. This is where credit applications, resale tax certificates and other important communication to be saved. It is available on the order level, but customers might have multiple orders, so saving it on the customer level would be helpful. sug_ygj5fs5xtl6vvw4 2026-01-15T17:55:02Z 2026-02-03T13:33:12Z Uncheck - ALL REGIONS That forces the employee to enter the correct region that the Hauler and truck belongs too. sug_8nxa3wf5hnilosw 2025-12-31T16:48:21Z 2026-02-03T13:32:57Z When we put orders in, if they are taxable or exempt, it will cover the entire order. It would be beneficial to have a way to put the tax code in the order itself, and all products in the order would default to that tax code. sug_sjh8vmifqvqomaf 2026-01-30T17:59:48Z 2026-04-08T19:20:03Z Currently when performing an open order price update the default selection is "All". It would be beneficial to help minimize the chance of errors when updating to require that "All" be purposefully selected. sug_06i8jkdpquvfhby 2025-11-13T14:37:31Z 2025-12-04T14:37:55Z It would be helpful if when salespeople were inactivated, they were archived and removed from the list of choices when creating an order. This list gets very lengthy over the years and makes it harder find your name in the list efficiently. sug_ltuvov5wk1v80ae 2025-11-06T22:28:31Z 2025-11-12T13:25:48Z similar to customers, sometimes we need to ban specific trucks, as of now, its just memorization on the part of the clerks sug_gkf6nilol3ybixr 2025-11-06T13:27:21Z 2025-11-12T13:30:31Z We are keeping up with our customer notes through Fast-Weigh now, but we are not able to add them through the mobile app. This would be great to be able to do since the sales people are on the road and need a quick and easy way to add notes after their visit. sug_frcxprvxfctbvcu 2025-10-23T17:24:38Z 2025-11-04T13:30:08Z Have option to create planned schedule of orders for day/week/month with an option for scale to select from prescheduled orders on scale app that day. sug_on5jd1pu493binp 2025-10-20T15:54:02Z 2025-11-04T13:17:34Z We use UDF fields for our stockpiles and other things, and on your ticketing software you can save defaults to the order, product or truck. If you would have this same option for the kiosk, that would be a game changer. Then we could automatically assign the stockpile based on what product they choose. I refuse to allow any company/trucker to be able to pick out their product and stockpile, so currently I am telling everyone that wants to use the kiosk that they have to use it on only one job and one product and we assign this. If I didn't do this, the chances of them not picking the right product with the right stockpile is a for sure thing that's going to happen. To me we can't expect a trucker to know how to match a stockpile to a product. But if we had the default working, I would trust certain company's/truckers to pick it out thus giving them the ability to have more than one product to choose from. sug_cspawedaeylufie 2025-09-29T17:11:37Z 2025-11-04T13:26:09Z Please add an option to add other countries outside of North America or just add all countries for us. sug_sr62tvydoirt76g 2025-09-04T15:10:22Z 2025-09-16T18:59:30Z When looking up a ticket, have the ability to click the invoice associated with a link to the invoice and vice versa. Rather than having to look things up on individual tabs, make them all integrated with clickable links throughout. Have the ability to look up a customer and all tickets, orders, invoices, quotes associated with that customer with clickable links. This would make the navigation process so much easier and not have 10 tabs open for one system in order to go back and forth as you are looking things up. sug_mgi7vkiybv0uwpl 2025-09-04T14:08:13Z 2025-09-16T19:11:51Z It would be nice to filter your dashboard display to exclude products that you don't want to view. sug_dexfhpkuihy87z3 2025-08-28T13:33:54Z 2025-09-16T19:35:41Z It would be helpful if an alert from dispatching was stored, so that you can view a history of what you told the driver through the alert. and be able to hold them accountable. sug_cznz3qbujjruwur 2025-08-23T14:03:57Z 2025-09-16T19:40:17Z Add a field in the ship to field when you can put delivery notes or instructions like gate codes, delivery hours, phone numbers, etc. sug_7jrc3i0yviv8mcl 2025-08-21T23:33:51Z 2025-09-16T20:18:39Z When launching a new location or yard with the set of new products, updating all open orders individually at the admin level is very time-consuming. Adding products on the fly in Open Orders isn’t effective, as field operators don’t know what is needed and too many people end up interfering sug_fzjt6aevsfcydsw 2025-08-13T18:48:14Z 2025-08-18T12:31:19Z Is there anyway to have an email triggered when a customer reaches x amount of days past due? sug_lixrrm0ybihkgk6 2025-08-13T03:50:14Z 2025-08-18T18:23:57Z Add a "Contact Type" column that is a UDF or dropdown to Customer Contacts so you can specify if they are contact for orders, quotes, accounting, purchasing, owner. sug_ahw4ejkptspnc9g 2025-08-06T15:34:51Z 2025-08-06T17:15:50Z When we hire haulers to haul material for us, sometimes they will hire other haulers underneath them to help with material. The hauler that we hired, needs to be able to see the tickets from these other haulers so that they may invoice us properly. sug_lp5hjdcfoqa2e0k 2025-08-05T13:11:34Z 2025-10-07T13:43:50Z Allow for a custom revision message to be applied to many tickets via bulk ticket edit. sug_5pxewdbjp4rdrth 2025-07-30T18:17:54Z 2025-08-06T13:57:54Z to be available in excel sug_kevynnh9ptchjxd 2025-07-07T19:55:31Z 2025-11-13T13:50:41Z It would be very helpful when quoting, to add a minimum haul field to each material's pricing, like it is in an order. sug_5acgcjjr5sbrk15 2025-06-25T22:12:29Z 2025-09-17T18:23:42Z "Select All" and "Clear All" filter buttons for the "Add Multiple Products" section in the Order would be helpful when we need to add a large number of product codes. It would work similarly to how these options are available in the Ticket Bulk Edit menu. Currently, all boxes are empty by default, and we have to manually check each product code one by one—even when we need to include all available codes for a given location. sug_pnebe636dnn5sj2 2025-06-19T17:13:42Z 2025-08-06T14:01:05Z Sometimes one customer might have multiple locations, but pays all under one check or shares a credit limit, the ability to link them together, especially in applying payments would be helpful sug_ojccwoldwhq2ohv 2025-06-16T15:55:26Z 2025-08-06T14:02:00Z The software used to alert us when a duplicate ticket number was being entered. That feature has been removed. Our staff member who enters outside tickets into FW is also responsible for the accounts receivable function and having to query each outside ticket to make sure it is not a duplicate is not a good use of her time. Please restore this feature. I'm unsure why this safeguard has been removed. sug_q0tiiumgse0dzgg 2025-06-02T14:58:01Z 2025-08-06T14:02:41Z Currently for User Accounts and Scheduled Reporting, you can only select a customer. We need a feature to also be able to select the order within a customer account. sug_3x60epbl58vip3u 2025-05-13T20:24:44Z 2025-08-06T14:02:57Z When you select a truck after already entering in fields like Customer/Order/Product, it will wipe out the screen. This makes sense if there is a pending ticket, inbound ticket, truck assignment, or any other defaults set. However, right now this is forcing some users to turn off LPR cameras or any other RFID system as it clears tickets that are already being made by the user. For example, the user can see that a "Holden Trucking" truck is coming through and all of those trucks for the day are on the same order. So they preselect the order and other information. The LPR camera then captures the plate as they roll onto the scale, which can happen a few seconds after the user has been setting up the ticket. This causes all the ticket progress to be lost when the the truck gets auto-filled. If the truck does not have any defaults, then the screen should not wipe out the current ticket entered. Currently it is causing users to turn off features that would otherwise help them. sug_ufaj35dijjontwo 2025-05-12T20:50:11Z 2025-08-06T14:03:10Z Please finish the QBO Integration for payment export. It is frustrating and redundant to have to enter payments in FW and in QBO. sug_gcgemmvqpos573w 2025-05-07T11:21:04Z 2025-08-06T14:03:21Z Be able to select between bank accounts to deposit money into.when receiving a customers payment. sug_pwss1rvgx26jwia 2025-05-02T15:40:49Z 2025-08-06T14:03:32Z It would be helpful to be able to upload template pricing via CSV. This could help save time when updating or creating new templates! sug_pac5qdqhgea9e7x 2025-04-29T16:40:53Z 2025-08-06T14:03:44Z - ADD "CREATE AND PAY TICKET" or "Pay by Card" BUTTON ON KIOSK FOR "CASH/CHECK/CREDIT" CUSTOMERS - HARD CODE TO CREATE INVOICE AND TRIGGER TERMINAL PAYMENT WHEN SELECTED - CREDIT CARD READ TO BE BOLTED ONTO KIOSK. - TICKET PRINTS WHEN CREDIT CARD CLEARS. sug_q7w1snnu4kon1vq 2025-04-24T23:07:02Z 2025-08-06T13:39:30Z Do not allow the same customer number to be used multiple times sug_ffzmrp86xokwqu5 2025-04-10T17:51:12Z 2025-08-06T14:04:09Z A dedicated truck description would improve visibility if it were added as a column in the truck listing. It would improve naming flexibility with outside hauler and customer trucks. It would also aid in truck searching. sug_ze2ojk4na9qhrfv 2025-03-19T15:47:26Z 2025-08-06T14:04:18Z Our team has expressed that it would be nice if we could make the Address the first field on an order instead of the Delivery Info. sug_ouvu5qd47atuzvf 2025-03-17T14:56:06Z 2025-09-17T18:27:39Z Have the ability to add a file eg. ( Product Data sheet ) to the quote that would be sent. Put in to the Notes & Description. There is currently a tab for that but when you use it. Nothing attaches. I don't believe this would be difficult as the tab is already there. sug_klt7nc6lx4jbp3d 2025-03-13T15:47:39Z 2025-08-06T14:05:10Z It would be nice if we received automatic emails for tickets that do not sync so they can be resolved sooner rather than later. The suggestion to sync after each ticket seems a bit extreme and not a good solution since this issue does not occur on a regular basis. sug_vkgcuqdrlfsneup 2025-03-12T14:25:43Z 2025-08-06T14:05:17Z adding the tax status column to the billing screen, would help to ensure the status is correct before billing. This is especially helpful when you have customers that are taxable, but might be buying material for a tax exempt project, therefore those particular tickets need to be exempt sug_wsrm1ywduuude9f 2025-02-07T17:17:15Z 2025-08-06T14:05:24Z Importing customers in bulk is great. Please make the same feature available for editing existing customers. Updating one by one is very inefficient. sug_7vb4dmtimqqnw2p 2025-02-07T15:46:39Z 2025-08-06T14:05:43Z Ability to restrict by location in user account setup sug_h1gisbojrvyz5zv 2025-01-28T23:50:12Z 2025-08-05T19:22:08Z Browsing out for files is very inefficient. Our users have come to expect the ability to drag and drop files/attachments into web based software. Rather than having to click on the Add Document button and find the file, we'd like to be able to drag and drop into the Attachment window. sug_y2h1iogxgquguuw 2025-01-24T20:53:59Z 2025-08-06T14:05:52Z Sometimes we have customers that are duplicated in error and both have tickets so you cannot delete one of the accounts. It would be a "nice to have" if we could merge customers so that all history is only on one account. sug_ptaadtolffapdnc 2025-01-24T15:38:40Z 2025-08-05T20:52:15Z An API connection to the current inventory levels. We have external systems for project planning that can forecast resource requirements, we want to be able to compare these with current inventory levels to understand if we are stocked correctly.