Add a warning message when creating an order on Desktop App for Do Not Sell Customers

Comments: 4

• 04 Jan, '21
  Mallory Black

  Warning message but then CAN'T create the order as well.

• 24 Mar, '21
  Ron Thompson

  Dahlia with Argent called in about this. Need a way to prevent Scale operator from creating a new order after customer set to Do Not Sell

• 03 Mar, '22
  Stephen Larson

  This is a big concern for us. A customer who is on DNS is there for a reason. Allowing them to still purchase product is counter intuitive and just causes a lot of phone calls and emails after the fact.

• 26 Apr, '22
  Stephen Admin

  As of version 4.0.29.0 of the desktop ticketing application, the customer's Credit Status is checked before a ticket is made and printed to warn the operator if a customer is currently Do Not Sell. Although you can still add a new order for a DNS customer, it will default to the Inactive status, so you will still be unable to ticket for it.