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Additional Email Distribution Features

This could have a few more features to make this nicer: Allow ability to pick out To and Cc people. Allow a chance to modify the email Subject and/or Body before ...
Suggested by: Mallory Black (18 Jan, '21) Upvoted: 16 May Comments: 10
Planned Web Portal

Add a warning message when creating an order on Desktop App for Do Not Sell Customers

Suggested by: Moderator (19 Aug, '20) Upvoted: 16 May Comments: 4
Solved Via Work-Around Scale Ticketing App

Allow letters in the ticket number field for manual ticket entry

Suggested by: Wallace Anderson (18 Jun, '20) Upvoted: 13 Feb Comments: 1
Not planned Web Portal

Add "Require PO Number" setting

Add an option to require a PO Number, and prevent ticketing if the field is blank
Suggested by: Moderator (12 Nov, '19) Upvoted: 20 Mar Comments: 4

Adding Multiple products to a dispatch request

Dispatchers regularly have requests for multiple products at the same location under the same order. It would be great if we could tag multiple products from the ...
Suggested by: Nick Doorn (24 Mar, '21) Upvoted: 09 Jan Comments: 2

Email Distribution Features

Add custom email reply-to addresses and better control over distribution
Suggested by: Mallory Black (18 Jan, '21) Upvoted: 11 Apr, '22 Comments: 0
Done

Create orders from mobile management app

Add / edit orders and/or quotes from the Fast-Weigh mobile application. Currently it displays production numbers for a location but order management would be great
Suggested by: Moderator (08 Nov, '19) Upvoted: 09 Jan Comments: 3
Planned Mobile App

Display Quantity Sold on the Orders Page

It would be extremely helpful and convenient if there was a field that displayed the total quantity sold on the Orders tab. This would allow for a quick lookup ...
Suggested by: Preston (23 Jun, '21) Upvoted: 08 Mar Comments: 1
Under consideration Web Portal

Dispatching Schedule

It would be useful to have all existing dispatches, trucks, and set days/times put together as a Dispatching schedule. Maybe add in a functionality to quickly add ...
Suggested by: Moderator (12 Nov, '19) Upvoted: 09 Jan Comments: 0

User Permission Restriction more detailed

- Allow user roles to be locked down to a specific location - Instead of restriction by the module (Trucks, Resources, etc) it would be great to restrict by Program ...
Suggested by: Moderator (22 May, '20) Upvoted: 09 Jan Comments: 12
Planned Web Portal

Add Hourly as unit type for haul/freight

There is Unit and Load for hauling type but another option that happens frequently is by the hour. I realize upon ticketing the hours wouldn't be known at that time, ...
Suggested by: Mallory Black (03 Jun, '21) Upvoted: 04 Jan Comments: 2
Under consideration Scale Ticketing App Web Portal

Display the Haul Rate in the Ticket Query

Suggested by: Moderator (03 Sep, '20) Upvoted: 09 Jan Comments: 1
Under consideration Web Portal

Track and notify when an emailed invoice fails to send

Suggested by: Moderator (02 Sep, '20) Upvoted: 26 Apr Comments: 0
Under consideration Billing & Invoicing Web Portal

Customer Categories

Idea to create some system of category organization for customers, similar to product categories. Example customer categories people might use: Cash customers, ...
Suggested by: Moderator (12 May, '20) Upvoted: 09 Jan Comments: 2
Planned Web Portal

Adding multiple products onto an order at once (not all)

Add in the ability to add multiple products to an order, but not all of them. Maybe something like a pop-up product list with checkboxes. Maybe also include the ...
Suggested by: Moderator (12 Nov, '19) Upvoted: 26 Jul, '22 Comments: 2
Done Web Portal

Edit From Order Screen

It would be great to be able to Edit Line specific items from the Edit Screen. Such as: Changing order from Active to Inactive or Pay Type from Charge to Cash without ...
Suggested by: Chrissy Pilley (21 Jul, '21) Upvoted: 09 Jan Comments: 1
Under consideration Web Portal

add an expiry date to entire order

Have an expiry date on the entire order not just the products in the order.
Suggested by: joana beson (11 Dec, '20) Upvoted: 26 Feb Comments: 1
Under consideration Web Portal

Effective dates for any price or cost changes to ensure accurate historical reports

To make reports (custom) accurate effective dates are needed. Currently, if I make a price or cost change to be effective today (11/1) and pull any margin report ...
Suggested by: Julia Kassimatis-Foster (01 Nov, '23) Upvoted: 14 Nov, '23 Comments: 0
Under consideration

Add Pricing Adjustments to Multiple Products on Update All Products

We typically use pricing adjustments for our fuel surcharges and it would be convenient if you could add pricing adjustments via the update products tool on the order ...
Suggested by: Grant Provost (16 Mar, '22) Upvoted: 09 Jan Comments: 2
Under consideration Web Portal

Add ability to create freight default pricings

Option: Add haul zone function to be used at point of quote or order creation so a zone can be selected per order-product to make adding freight rates simple Option: ...
Suggested by: Justin (19 Jun, '20) Upvoted: 09 Feb, '23 Comments: 2
Under consideration Web Portal

See the truck type on the ticketing page

Could you make it so we're able to see the truck type when on the ticketing page?
Suggested by: Haley (04 Aug, '22) Upvoted: 10 Nov, '23 Comments: 0
Under consideration Scale Ticketing App

ADD 'Hauler' column to ticketing App scale ticketing pane next to 'Truck'

On Desktop Ticking App, Ticketing pane, PLEASE ADD "Hauler" column beside "Truck" (screen-shot attached). It would help tremendously when the regular scale operator ...
Suggested by: Elizabeth (04 Apr, '22) Upvoted: 03 Nov, '23 Comments: 3
Under consideration Scale Ticketing App

Add Manual Entry option to "Trucks In Yard"

At our location we do not TARE in our trucks every time they come into the yard if they are returning to our yard multiple times that same day. I was looking for the ...
Suggested by: Nicole (24 May, '23) Upvoted: 31 Oct, '23 Comments: 2
Under consideration Scale Ticketing App

Add "Customers" to Audit Reporting

Adding this would allow us to see when and who has added new customers, changed terms, and placed a customer on "Do not sell" or has changed the status.
Suggested by: Ashley Valdez (31 Aug, '21) Upvoted: 29 Aug, '22 Comments: 0
Done Web Portal

Search option by only part of the ticket number in the Ticket Query

That would be nice to have the same search option by the part of the ticket number in the Ticket Query as we have in Orders, Trucks, Customers menus (Contains and ...
Suggested by: Anna Brezhneva (04 Aug, '20) Upvoted: 20 Oct, '23 Comments: 0
Under consideration Web Portal

Add in Ticket-Level PO#

For Orders/Customers that have more than one PO#, allow for setting up a PO# at the ticket-level instead of only at the Order level.
Suggested by: Andre Lopez (11 Feb, '20) Upvoted: 11 Sep, '23 Comments: 3

Add "Inactive" on Item Master

Similar to the inactive feature on orders, add a button to an item record. Currently, the suggestion is to add "INACTIVE - DO NOT USE" in front of the item.
Suggested by: Silver Creek Materials (15 Mar) Upvoted: 16 May Comments: 2
Under consideration Web Portal

have the option to make a location Inactive

can you make an option where we can make a location inactive.
Suggested by: joana beson (20 Jul, '20) Upvoted: 24 Apr Comments: 1
Planned Web Portal

Add more search options for trucks in the scale ticketing app

Add in some more truck fields available for searching. - License - Driver name - RFID - Others?
Suggested by: Eric (07 Nov, '19) Upvoted: 16 Aug, '22 Comments: 1

A running Job total and load count on ticketing screen

On the ticketing screen for the job you have queued up - having the current load count and total units would be helpful to reference too. Yes you can find that in ...
Suggested by: Lance (13 Apr, '23) Upvoted: 26 Apr Comments: 0
Under consideration Scale Ticketing App

Add region, location, and yard parameters to Scheduled reports

Add in optional region, location, and yard multi-select parameters to the scheduled report setup
Suggested by: Haley (07 Feb, '23) Upvoted: 09 Jan Comments: 0
Under consideration Reporting Web Portal

Allow editing tickets from the Desktop App

Suggested by: Moderator (10 Jul, '20) Upvoted: 09 Jan Comments: 0
Under consideration Scale Ticketing App

Pop-Up Alerts

It would be helpful if there was a way to create customizable pop-up alerts that could warn of of what ever we type in... such as PO# required.... or do not accept ...
Suggested by: Chrissy Tremblay (01 Mar, '23) Upvoted: 22 Apr Comments: 0
Under consideration Web Portal

Show the Order Create Date on the Order grid

Suggested by: Haley (11 Aug, '22) Upvoted: 20 Jul, '23 Comments: 0
Under consideration Web Portal

Allow filtering and sorting dispatches by Location/Yard

Suggested by: Moderator (10 Jun, '20) Upvoted: 09 Jan Comments: 4
Under consideration Dispatching Web Portal

Add in a way to select which Tickets are Invoiced in New Billing

Add in an option to individually select which Tickets you want to bill when in New Billing to have the ability to only bill certain Tickets on a certain Order for a ...
Suggested by: Moderator (01 Apr, '21) Upvoted: 27 Jun, '22 Comments: 3

Prevent adding/reactivating orders for Do Not Sell customers and non-cash orders for Cash Only

Add more lock-downs based on customer credit statuses to the Web Portal and Desktop app to prevent creating new orders for DNS customers and non-cash orders for Cash ...
Suggested by: Moderator (19 Nov, '20) Upvoted: 10 Jul, '23 Comments: 2
Under consideration Scale Ticketing App Web Portal

Effective Dates with Price Updating

With the ability to add Proposed Pricing ahead of time, it would still be nice that there are effective dates that the price update would automatically take place. ...
Suggested by: Mallory Black (08 Jun, '21) Upvoted: 20 Jul, '23 Comments: 0
Under consideration Web Portal

Save Documents/Notes to Customers and Haulers

Add in the ability to save notes and documents to Customers and Haulers in the same way you can save them to Orders
Suggested by: Moderator (07 May, '20) Upvoted: 18 Mar Comments: 0
Under consideration Web Portal

Widen product field dropdown in Bulk Ticket Edit so that you can see all of the info + the location

Currently, the product dropdown includes the product ID, description, and yard, so its not possible to see the yard the product is coming from in the dropdown is the ...
Suggested by: Moderator (16 Dec, '19) Upvoted: 26 Aug, '22 Comments: 0
Done Web Portal

Saving a Ticket/Ticket Run

It would be great to be able to see all of the tickets that have been finished for the day instead of just a list of the trucks that have been in with the last order ...
Suggested by: Tehya (19 Jul, '22) Upvoted: 07 Jun, '23 Comments: 3
Already Available Scale Ticketing App

Enter a Quote without having to add a customer for accounting-synced Web Portals

There are a number of occasions where I am providing a quote to a prospect and do not want to enter them as a customer. Is it possible to have an option to enter a ...
Suggested by: Preston (09 Oct, '20) Upvoted: 05 Feb, '21 Comments: 3
Solved Via Work-Around Web Portal

Process payments through Fast-Weigh

Suggested by: Moderator (31 Jul, '20) Upvoted: 29 Oct, '21 Comments: 2

Allow Trucks to be assigned to Location, not just Region level

Would minimize truck list for locations with fewer but repeating haulers. This is allowed at the Region level, but our company is set as 1 Region, so we can't take ...
Suggested by: Will Hunt (25 Nov, '19) Upvoted: 09 Jan Comments: 2

Add sales person field for customer quoting and sales tracking

Ability to track quotes and sales by sales person. Default the sales person for a customer with the ability to override at the quote/order level. Also add reporting ...
Suggested by: Moderator (08 Nov, '19) Upvoted: 29 Jan, '20 Comments: 2
Done Web Portal

Add ability to attach photo

Add ability to attach photos or PDFs to tickets entered through the portal. For example, we have arrangements with certain types of trucks who don’t scale, but ...
Suggested by: Katie (13 Feb) Upvoted: 13 Feb Comments: 1
Under consideration

Add more digits for Truck ID name / drop down option with truck types

Please add more than 10 digits to ID menu, or consider the drop down option with truck types preset to prevent creating duplicates with different spelling. Example: ...
Suggested by: Anna Brezhneva (15 Oct, '21) Upvoted: 14 Feb, '23 Comments: 1
Under consideration Scale Ticketing App Web Portal

Alphabetize the customer list on the Ticketing App

When you are choosing a customer from the customer list there is no particular order and it is difficult to go through to find the customer. If this could be ...
Suggested by: Preston (19 Jul, '21) Upvoted: 07 Jun, '23 Comments: 1
Under consideration Scale Ticketing App

Allow more characters in Order UDFs

Suggested by: Moderator (05 Feb, '21) Upvoted: 09 Jan Comments: 1
Under consideration Web Portal

Add the ability to Edit the Invoice Number

Manually be able to edit the invoice number before creating the batch or even afterwards.
Suggested by: Stacey Winia (18 Sep, '20) Upvoted: 21 Sep, '22 Comments: 1
Under consideration Billing & Invoicing Web Portal