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Additional Email Distribution Features

This could have a few more features to make this nicer: Allow ability to pick out To and Cc people. Allow a chance to modify the email Subject and/or Body before ...
Suggested by: Mallory Black (18 Jan, '21) Upvoted: 02 May Comments: 10
Planned Web Portal

Add a warning message when creating an order on Desktop App for Do Not Sell Customers

Suggested by: Moderator (19 Aug, '20) Upvoted: 22 May Comments: 4
Solved Via Work-Around Scale Ticketing App

Email Distribution Features

Add custom email reply-to addresses and better control over distribution
Suggested by: Moderator (18 Jan, '21) Upvoted: 11 Apr, '22 Comments: 0
Done

Add "Require PO Number" setting

Add an option to require a PO Number, and prevent ticketing if the field is blank
Suggested by: Moderator (12 Nov, '19) Upvoted: 09 May Comments: 4
Under consideration Scale Ticketing App Web Portal

Adding Multiple products to a dispatch request

Dispatchers regularly have requests for multiple products at the same location under the same order. It would be great if we could tag multiple products from the ...
Suggested by: Nick Doorn (24 Mar, '21) Upvoted: 09 May Comments: 2

Create orders from mobile management app

Add / edit orders and/or quotes from the Fast-Weigh mobile application. Currently it displays production numbers for a location but order management would be great
Suggested by: Moderator (08 Nov, '19) Upvoted: 26 Apr Comments: 3
Planned Mobile App

Allow letters in the ticket number field for manual ticket entry

Suggested by: Wallace Anderson (18 Jun, '20) Upvoted: 02 May Comments: 1
Not planned Web Portal

Dispatching Schedule

It would be useful to have all existing dispatches, trucks, and set days/times put together as a Dispatching schedule. Maybe add in a functionality to quickly add ...
Suggested by: Moderator (12 Nov, '19) Upvoted: 11 May Comments: 0

User Permission Restriction more detailed

- Allow user roles to be locked down to a specific location - Instead of restriction by the module (Trucks, Resources, etc) it would be great to restrict by Program ...
Suggested by: Moderator (22 May, '20) Upvoted: 15 May Comments: 12
Planned Web Portal

Adding multiple products onto an order at once (not all)

Add in the ability to add multiple products to an order, but not all of them. Maybe something like a pop-up product list with checkboxes. Maybe also include the ...
Suggested by: Moderator (12 Nov, '19) Upvoted: 26 Jul, '22 Comments: 2
Done Web Portal

Add ability to create freight default pricings

Option: Add haul zone function to be used at point of quote or order creation so a zone can be selected per order-product to make adding freight rates simple Option: ...
Suggested by: Moderator (19 Jun, '20) Upvoted: 09 Feb Comments: 2
Under consideration Web Portal

Display the Haul Rate in the Ticket Query

Suggested by: Moderator (03 Sep, '20) Upvoted: 11 Apr Comments: 1
Under consideration Web Portal

Track and notify when an emailed invoice fails to send

Suggested by: Moderator (02 Sep, '20) Upvoted: 09 May Comments: 0
Under consideration Billing & Invoicing Web Portal

Add Hourly as unit type for haul/freight

There is Unit and Load for hauling type but another option that happens frequently is by the hour. I realize upon ticketing the hours wouldn't be known at that time, ...
Suggested by: Mallory Black (03 Jun, '21) Upvoted: 22 May Comments: 2
Under consideration Scale Ticketing App Web Portal

Edit From Order Screen

It would be great to be able to Edit Line specific items from the Edit Screen. Such as: Changing order from Active to Inactive or Pay Type from Charge to Cash without ...
Suggested by: Chrissy Pilley (21 Jul, '21) Upvoted: 22 May Comments: 1
Under consideration Web Portal

Display Quantity Sold on the Orders Page

It would be extremely helpful and convenient if there was a field that displayed the total quantity sold on the Orders tab. This would allow for a quick lookup ...
Suggested by: Preston (23 Jun, '21) Upvoted: 26 Apr Comments: 1
Under consideration Web Portal

add an expiry date to entire order

Have an expiry date on the entire order not just the products in the order.
Suggested by: joana beson (11 Dec, '20) Upvoted: 02 May Comments: 1
Under consideration Web Portal

Customer Categories

Idea to create some system of category organization for customers, similar to product categories. Example customer categories people might use: Cash customers, ...
Suggested by: Moderator (12 May, '20) Upvoted: 28 Feb Comments: 2
Planned Web Portal

Add "Customers" to Audit Reporting

Adding this would allow us to see when and who has added new customers, changed terms, and placed a customer on "Do not sell" or has changed the status.
Suggested by: Ashley Valdez (31 Aug, '21) Upvoted: 29 Aug, '22 Comments: 0
Done Web Portal

Add more search options for trucks in the scale ticketing app

Add in some more truck fields available for searching. - License - Driver name - RFID - Others?
Suggested by: Eric (07 Nov, '19) Upvoted: 16 Aug, '22 Comments: 1

Add in Ticket-Level PO#

For Orders/Customers that have more than one PO#, allow for setting up a PO# at the ticket-level instead of only at the Order level.
Suggested by: Moderator (11 Feb, '20) Upvoted: 26 Aug, '22 Comments: 3
Solved Via Work-Around Scale Ticketing App Web Portal

Add Pricing Adjustments to Multiple Products on Update All Products

We typically use pricing adjustments for our fuel surcharges and it would be convenient if you could add pricing adjustments via the update products tool on the order ...
Suggested by: Grant Provost (16 Mar, '22) Upvoted: 02 May Comments: 2
Under consideration Web Portal

Truck In Yard Changes

I'd like to be able to mark a truck as in the yard without having to tare it in. Also it would be nice to be able to mark a truck as in the yard without having to ...
Suggested by: Tehya (16 Aug, '22) Upvoted: 24 May Comments: 0
Under consideration Scale Ticketing App

See the truck type on the ticketing page

Could you make it so we're able to see the truck type when on the ticketing page?
Suggested by: Tehya (04 Aug, '22) Upvoted: 24 May Comments: 0
Under consideration Scale Ticketing App

Add in a way to select which Tickets are Invoiced in New Billing

Add in an option to individually select which Tickets you want to bill when in New Billing to have the ability to only bill certain Tickets on a certain Order for a ...
Suggested by: Moderator (01 Apr, '21) Upvoted: 27 Jun, '22 Comments: 3

ADD 'Hauler' column to ticketing App scale ticketing pane next to 'Truck'

On Desktop Ticking App, Ticketing pane, PLEASE ADD "Hauler" column beside "Truck" (screen-shot attached). It would help tremendously when the regular scale operator ...
Suggested by: Elizabeth (04 Apr, '22) Upvoted: 22 May Comments: 2
Under consideration Scale Ticketing App

Add region, location, and yard parameters to Scheduled reports

Add in optional region, location, and yard multi-select parameters to the scheduled report setup
Suggested by: Haley (07 Feb) Upvoted: 26 Apr Comments: 0
Under consideration Reporting Web Portal

Show the Order Create Date on the Order grid

Suggested by: Moderator (11 Aug, '22) Upvoted: 26 Apr Comments: 0
Under consideration Web Portal

Search option by only part of the ticket number in the Ticket Query

That would be nice to have the same search option by the part of the ticket number in the Ticket Query as we have in Orders, Trucks, Customers menus (Contains and ...
Suggested by: Anna Brezhneva (04 Aug, '20) Upvoted: 14 Feb Comments: 0
Under consideration Web Portal

Widen product field dropdown in Bulk Ticket Edit so that you can see all of the info + the location

Currently, the product dropdown includes the product ID, description, and yard, so its not possible to see the yard the product is coming from in the dropdown is the ...
Suggested by: Moderator (16 Dec, '19) Upvoted: 26 Aug, '22 Comments: 0
Done Web Portal

Allow filtering and sorting dispatches by Location/Yard

Suggested by: Moderator (10 Jun, '20) Upvoted: 26 Apr Comments: 4
Under consideration Dispatching Web Portal

Enter a Quote without having to add a customer for accounting-synced Web Portals

There are a number of occasions where I am providing a quote to a prospect and do not want to enter them as a customer. Is it possible to have an option to enter a ...
Suggested by: Preston (09 Oct, '20) Upvoted: 05 Feb, '21 Comments: 3
Solved Via Work-Around Web Portal

Prevent adding/reactivating orders for Do Not Sell customers and non-cash orders for Cash Only

Add more lock-downs based on customer credit statuses to the Web Portal and Desktop app to prevent creating new orders for DNS customers and non-cash orders for Cash ...
Suggested by: Moderator (19 Nov, '20) Upvoted: 17 Nov, '22 Comments: 2
Under consideration Scale Ticketing App Web Portal

Process payments through Fast-Weigh

Suggested by: Moderator (31 Jul, '20) Upvoted: 29 Oct, '21 Comments: 2

Add sales person field for customer quoting and sales tracking

Ability to track quotes and sales by sales person. Default the sales person for a customer with the ability to override at the quote/order level. Also add reporting ...
Suggested by: Moderator (08 Nov, '19) Upvoted: 29 Jan, '20 Comments: 2
Done Web Portal

Add more digits for Truck ID name / drop down option with truck types

Please add more than 10 digits to ID menu, or consider the drop down option with truck types preset to prevent creating duplicates with different spelling. Example: ...
Suggested by: Anna Brezhneva (15 Oct, '21) Upvoted: 14 Feb Comments: 1
Under consideration Scale Ticketing App Web Portal

Add the ability to Edit the Invoice Number

Manually be able to edit the invoice number before creating the batch or even afterwards.
Suggested by: Stacey Winia (18 Sep, '20) Upvoted: 21 Sep, '22 Comments: 1
Under consideration Billing & Invoicing Web Portal

Add in ability to create Transfer orders for moving product internally

Add in Transfer Order Direction to allow for seamless product transfers between locations linked into inventory module.
Suggested by: Moderator (15 May, '20) Upvoted: 18 Nov, '22 Comments: 1
Under consideration Scale Ticketing App Web Portal

Pop-Up Alerts

It would be helpful if there was a way to create customizable pop-up alerts that could warn of of what ever we type in... such as PO# required.... or do not accept ...
Suggested by: Chrissy Tremblay (01 Mar) Upvoted: 26 Apr Comments: 0
Under consideration Web Portal

Effective Dates with Price Updating

With the ability to add Proposed Pricing ahead of time, it would still be nice that there are effective dates that the price update would automatically take place. ...
Suggested by: Mallory Black (08 Jun, '21) Upvoted: 05 Jan Comments: 0
Under consideration Web Portal

Allow editing tickets from the Desktop App

Suggested by: Moderator (10 Jul, '20) Upvoted: 22 May Comments: 0
Under consideration Scale Ticketing App

Saving a Ticket/Ticket Run

It would be great to be able to see all of the tickets that have been finished for the day instead of just a list of the trucks that have been in with the last order ...
Suggested by: Tehya Smelser (19 Jul, '22) Upvoted: 16 Aug, '22 Comments: 2
Already Available Scale Ticketing App

Separate Haul fields

Haul type should not be linked to Freight Type. It should have its own type for payables to the vendor since that could be different from how you charge the ...
Suggested by: Mallory Black (02 Feb, '21) Upvoted: 20 Jul, '22 Comments: 2
Done Web Portal

Central Weigh Master list on Web Portal

Have the web portal keep a Weigh Master list so that admins can add/remove/modify weigh master accounts and select which locations they can log into.
Suggested by: Stephen Larson (10 Sep, '21) Upvoted: 26 Apr Comments: 1
Under consideration Scale Ticketing App Web Portal

Alphabetize the customer list on the Ticketing App

When you are choosing a customer from the customer list there is no particular order and it is difficult to go through to find the customer. If this could be ...
Suggested by: Preston (19 Jul, '21) Upvoted: 26 Jul, '22 Comments: 1
Under consideration Scale Ticketing App

Ticket Copy Preferences set at the order level

Setting number of ticket copies to print at the order level
Suggested by: Jason McGouldrick (18 Oct, '22) Upvoted: 25 May Comments: 0

Add adjustments to the add multiple products option on Orders

Add adjustments to the add multiple products option in the order screen
Suggested by: Chrissy (20 Jul, '22) Upvoted: 15 Mar Comments: 0
Under consideration Web Portal

Add Hauler Edit option in the app.

This allows the operator to correct the number and or Hauler spelling. Allows the option to delete duplicated Haulers and numbers, but it would only for that specific ...
Suggested by: Destinee Absher (29 Oct, '21) Upvoted: 25 May Comments: 0
Under consideration Scale Ticketing App

Geofence Based Arrival and Departure

From a simplicity standpoint for drivers it would be beneficial to have an integration or automated function that allows for arrival and departure based on entering ...
Suggested by: James (26 Oct, '21) Upvoted: 24 Apr Comments: 0

Add in more priority options to Trucks for Dispatching

Suggested by: Moderator (12 Mar, '21) Upvoted: 25 Sep, '21 Comments: 0
Under consideration Dispatching