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Additional Email Distribution Features

This could have a few more features to make this nicer: Allow ability to pick out To and Cc people. Allow a chance to modify the email Subject and/or Body before ...
Suggested by: Mallory Black (18 Jan, '21) Upvoted: 26 Feb Comments: 10
Planned Web Portal

Allow letters in the ticket number field for manual ticket entry

Suggested by: Wallace Anderson (18 Jun, '20) Upvoted: 13 Feb Comments: 1
Not planned Web Portal

Add "Require PO Number" setting

Add an option to require a PO Number, and prevent ticketing if the field is blank
Suggested by: Moderator (12 Nov, '19) Upvoted: 02 Jun, '23 Comments: 4

Adding Multiple products to a dispatch request

Dispatchers regularly have requests for multiple products at the same location under the same order. It would be great if we could tag multiple products from the ...
Suggested by: Nick Doorn (24 Mar, '21) Upvoted: 09 Jan Comments: 2

Dispatching Schedule

It would be useful to have all existing dispatches, trucks, and set days/times put together as a Dispatching schedule. Maybe add in a functionality to quickly add ...
Suggested by: Moderator (12 Nov, '19) Upvoted: 09 Jan Comments: 0

User Permission Restriction more detailed

- Allow user roles to be locked down to a specific location - Instead of restriction by the module (Trucks, Resources, etc) it would be great to restrict by Program ...
Suggested by: Moderator (22 May, '20) Upvoted: 09 Jan Comments: 12
Planned Web Portal

Add Hourly as unit type for haul/freight

There is Unit and Load for hauling type but another option that happens frequently is by the hour. I realize upon ticketing the hours wouldn't be known at that time, ...
Suggested by: Mallory Black (03 Jun, '21) Upvoted: 04 Jan Comments: 2
Under consideration Scale Ticketing App Web Portal

Display Quantity Sold on the Orders Page

It would be extremely helpful and convenient if there was a field that displayed the total quantity sold on the Orders tab. This would allow for a quick lookup ...
Suggested by: Preston (23 Jun, '21) Upvoted: 09 Jan Comments: 1
Under consideration Web Portal

Display the Haul Rate in the Ticket Query

Suggested by: Moderator (03 Sep, '20) Upvoted: 09 Jan Comments: 1
Under consideration Web Portal

Customer Categories

Idea to create some system of category organization for customers, similar to product categories. Example customer categories people might use: Cash customers, ...
Suggested by: Moderator (12 May, '20) Upvoted: 09 Jan Comments: 2
Planned Web Portal

Adding multiple products onto an order at once (not all)

Add in the ability to add multiple products to an order, but not all of them. Maybe something like a pop-up product list with checkboxes. Maybe also include the ...
Suggested by: Moderator (12 Nov, '19) Upvoted: 26 Jul, '22 Comments: 2
Done Web Portal

Edit From Order Screen

It would be great to be able to Edit Line specific items from the Edit Screen. Such as: Changing order from Active to Inactive or Pay Type from Charge to Cash without ...
Suggested by: Chrissy Pilley (21 Jul, '21) Upvoted: 09 Jan Comments: 1
Under consideration Web Portal

add an expiry date to entire order

Have an expiry date on the entire order not just the products in the order.
Suggested by: joana beson (11 Dec, '20) Upvoted: 26 Feb Comments: 1
Under consideration Web Portal

Track and notify when an emailed invoice fails to send

Suggested by: Moderator (02 Sep, '20) Upvoted: 02 Nov, '23 Comments: 0
Under consideration Billing & Invoicing Web Portal

Add Pricing Adjustments to Multiple Products on Update All Products

We typically use pricing adjustments for our fuel surcharges and it would be convenient if you could add pricing adjustments via the update products tool on the order ...
Suggested by: Grant Provost (16 Mar, '22) Upvoted: 09 Jan Comments: 2
Under consideration Web Portal

Add ability to create freight default pricings

Option: Add haul zone function to be used at point of quote or order creation so a zone can be selected per order-product to make adding freight rates simple Option: ...
Suggested by: Justin (19 Jun, '20) Upvoted: 09 Feb, '23 Comments: 2
Under consideration Web Portal

Add "Customers" to Audit Reporting

Adding this would allow us to see when and who has added new customers, changed terms, and placed a customer on "Do not sell" or has changed the status.
Suggested by: Ashley Valdez (31 Aug, '21) Upvoted: 29 Aug, '22 Comments: 0
Done Web Portal

Search option by only part of the ticket number in the Ticket Query

That would be nice to have the same search option by the part of the ticket number in the Ticket Query as we have in Orders, Trucks, Customers menus (Contains and ...
Suggested by: Anna Brezhneva (04 Aug, '20) Upvoted: 20 Oct, '23 Comments: 0
Under consideration Web Portal

Add in Ticket-Level PO#

For Orders/Customers that have more than one PO#, allow for setting up a PO# at the ticket-level instead of only at the Order level.
Suggested by: Andre Lopez (11 Feb, '20) Upvoted: 11 Sep, '23 Comments: 3

Add region, location, and yard parameters to Scheduled reports

Add in optional region, location, and yard multi-select parameters to the scheduled report setup
Suggested by: Haley (07 Feb, '23) Upvoted: 09 Jan Comments: 0
Under consideration Reporting Web Portal

have the option to make a location Inactive

can you make an option where we can make a location inactive.
Suggested by: joana beson (20 Jul, '20) Upvoted: 09 Jan Comments: 1
Planned Web Portal

Show the Order Create Date on the Order grid

Suggested by: Haley (11 Aug, '22) Upvoted: 20 Jul, '23 Comments: 0
Under consideration Web Portal

Allow filtering and sorting dispatches by Location/Yard

Suggested by: Moderator (10 Jun, '20) Upvoted: 09 Jan Comments: 4
Under consideration Dispatching Web Portal

Add in a way to select which Tickets are Invoiced in New Billing

Add in an option to individually select which Tickets you want to bill when in New Billing to have the ability to only bill certain Tickets on a certain Order for a ...
Suggested by: Moderator (01 Apr, '21) Upvoted: 27 Jun, '22 Comments: 3

Prevent adding/reactivating orders for Do Not Sell customers and non-cash orders for Cash Only

Add more lock-downs based on customer credit statuses to the Web Portal and Desktop app to prevent creating new orders for DNS customers and non-cash orders for Cash ...
Suggested by: Moderator (19 Nov, '20) Upvoted: 10 Jul, '23 Comments: 2
Under consideration Scale Ticketing App Web Portal

Pop-Up Alerts

It would be helpful if there was a way to create customizable pop-up alerts that could warn of of what ever we type in... such as PO# required.... or do not accept ...
Suggested by: Chrissy Tremblay (01 Mar, '23) Upvoted: 01 Mar Comments: 0
Under consideration Web Portal

Effective Dates with Price Updating

With the ability to add Proposed Pricing ahead of time, it would still be nice that there are effective dates that the price update would automatically take place. ...
Suggested by: Mallory Black (08 Jun, '21) Upvoted: 20 Jul, '23 Comments: 0
Under consideration Web Portal

Widen product field dropdown in Bulk Ticket Edit so that you can see all of the info + the location

Currently, the product dropdown includes the product ID, description, and yard, so its not possible to see the yard the product is coming from in the dropdown is the ...
Suggested by: Moderator (16 Dec, '19) Upvoted: 26 Aug, '22 Comments: 0
Done Web Portal

Enter a Quote without having to add a customer for accounting-synced Web Portals

There are a number of occasions where I am providing a quote to a prospect and do not want to enter them as a customer. Is it possible to have an option to enter a ...
Suggested by: Preston (09 Oct, '20) Upvoted: 05 Feb, '21 Comments: 3
Solved Via Work-Around Web Portal

Process payments through Fast-Weigh

Suggested by: Moderator (31 Jul, '20) Upvoted: 29 Oct, '21 Comments: 2

Allow Trucks to be assigned to Location, not just Region level

Would minimize truck list for locations with fewer but repeating haulers. This is allowed at the Region level, but our company is set as 1 Region, so we can't take ...
Suggested by: Will Hunt (25 Nov, '19) Upvoted: 09 Jan Comments: 2

Add sales person field for customer quoting and sales tracking

Ability to track quotes and sales by sales person. Default the sales person for a customer with the ability to override at the quote/order level. Also add reporting ...
Suggested by: Moderator (08 Nov, '19) Upvoted: 29 Jan, '20 Comments: 2
Done Web Portal

Add more digits for Truck ID name / drop down option with truck types

Please add more than 10 digits to ID menu, or consider the drop down option with truck types preset to prevent creating duplicates with different spelling. Example: ...
Suggested by: Anna Brezhneva (15 Oct, '21) Upvoted: 14 Feb, '23 Comments: 1
Under consideration Scale Ticketing App Web Portal

Allow more characters in Order UDFs

Suggested by: Moderator (05 Feb, '21) Upvoted: 09 Jan Comments: 1
Under consideration Web Portal

Add the ability to Edit the Invoice Number

Manually be able to edit the invoice number before creating the batch or even afterwards.
Suggested by: Stacey Winia (18 Sep, '20) Upvoted: 21 Sep, '22 Comments: 1
Under consideration Billing & Invoicing Web Portal

Allow setting fields as required on the Customer level

For example, make it so Job and PO are required fields on Order setup, but only for certain customers.
Suggested by: Moderator (29 May, '20) Upvoted: 26 Sep, '23 Comments: 1
Under consideration Web Portal

Add in ability to create Transfer orders for moving product internally

Add in Transfer Order Direction to allow for seamless product transfers between locations linked into inventory module.
Suggested by: Moderator (15 May, '20) Upvoted: 18 Nov, '22 Comments: 1
Under consideration Scale Ticketing App Web Portal

Ticket Copy Preferences set at the order level

Setting number of ticket copies to print at the order level
Suggested by: Jason McGouldrick (18 Oct, '22) Upvoted: 26 Sep, '23 Comments: 0

Add a way to mark a product as inactive

Have a status option for a product in the Product Listing/Product Location that you can use to inactivate a product to keep it from being added to new orders & ...
Suggested by: Haley (27 Jul, '22) Upvoted: 09 Jan Comments: 0

Add adjustments to the add multiple products option on Orders

Add adjustments to the add multiple products option in the order screen
Suggested by: Chrissy Tremblay (20 Jul, '22) Upvoted: 26 Sep, '23 Comments: 0
Under consideration Web Portal

Add # of Trucks as a Dispatch Quantity Type option

There are requests that are sometimes based on the number of trucks and not units or loads. o Can the Quantity have alpha characters “steady”? o Or could the Choose ...
Suggested by: Stephen Larson (27 Jun, '22) Upvoted: 09 Jan Comments: 0
Under consideration Dispatching Web Portal

Add option to upload image of source ticket in Manual Ticket Entry

Suggested by: Moderator (15 Jun, '20) Upvoted: 20 Feb Comments: 0
Under consideration Web Portal

Add ability to set proposed pricing (using existing rates) by dollar amounts

Instead of only being able to increase/decrease prices by x%, allow to increase/decrease prices by whole numbers as well IE: implement $2 price increase from ...
Suggested by: Moderator (27 Feb, '20) Upvoted: 25 Sep, '23 Comments: 0
Done Web Portal

Separate Haul fields

Haul type should not be linked to Freight Type. It should have its own type for payables to the vendor since that could be different from how you charge the ...
Suggested by: Mallory Black (02 Feb, '21) Upvoted: 20 Jul, '22 Comments: 2
Done Web Portal

Quotes Approval in Portal

Adding a quote approval in fastweigh portal. Before a new quote can be sent to the customer, it must be approved by a Sales Manager.
Suggested by: Jason McGouldrick (18 Aug, '22) Upvoted: 13 Sep, '23 Comments: 1
Under consideration Web Portal

Quotes Webhook

Adding a quotes webhook event type to the webhook events catalog
Suggested by: Jason McGouldrick (18 Aug, '22) Upvoted: 13 Nov, '23 Comments: 1
Under consideration Web Portal

Central Weigh Master list on Web Portal

Have the web portal keep a Weigh Master list so that admins can add/remove/modify weigh master accounts and select which locations they can log into.
Suggested by: Stephen Larson (10 Sep, '21) Upvoted: 26 Apr, '23 Comments: 1
Under consideration Scale Ticketing App Web Portal

Customer Portal Set Up

Able to set up customers to access Portal from customer setup up rather than from user administration so that Data Managers can set this up rather than admin.
Suggested by: Dianne Soetemans (01 Feb, '23) Upvoted: 26 Sep, '23 Comments: 0
Under consideration Web Portal

Dispatching Dashboard

Could there be summary boxes (Like on Home page), that would include something like: Active Requests, Hold Requests, Customers with Requests, Active Trucks, Active ...
Suggested by: Stephen Larson (27 Jun, '22) Upvoted: 29 Sep, '23 Comments: 0
Under consideration Dispatching Web Portal

Request number that would be assigned to the request after saving it

This will help us and drivers to explain more efficiently to weigh master as to what request is being scaled at that time.
Suggested by: Stephen Larson (27 Jun, '22) Upvoted: 09 Jun, '23 Comments: 0