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Pre-Date Tickets

Add in an option to pre-date a ticket from the application as it is created (example: set the ticket date to tomorrow) for orders that are picked up, but not ...
Suggested by: Moderator (19 Nov, '19) Upvoted: 26 Aug Comments: 0

Remove external links from Kiosk mode

Have the help and support buttons turned off in Kiosk mode or move buttons to the bottom left of the vertical menu to prevent accidentally opening external ...
Suggested by: Moderator (12 Nov, '19) Upvoted: 25 Nov, '19 Comments: 0

Add Export to Excel for all resource tables

Add in the ability to export an Excel file (like on the Trucks page) to all of the various resource tables (and order table) to create consistency for exporting ...
Suggested by: Moderator (12 Nov, '19) Upvoted: 10 Sep, '21 Comments: 0
Under consideration Web Portal

Add Order Product Surcharge by percent

Add in the ability to set product surcharge by percent by unit/load, instead of using manual calculations of the surcharge percent based on the unit/load price.
Suggested by: Moderator (12 Nov, '19) Upvoted: 13 Jan, '20 Comments: 0

Add "Open Order" checkbox to Order Setup on Ticketing App

Suggested by: Moderator (12 Nov, '19) Upvoted: 12 Nov, '19 Comments: 0

Move "Add Truck" button in manual Ticket Entry

The "Add Truck" button was moved with the most recent Web Portal update, and it now is included when "tabbing through" the Ticket Entry page. This slows down entry, ...
Suggested by: Moderator (12 Nov, '19) Upvoted: 12 Nov, '19 Comments: 0
Under consideration Web Portal

Add a "Tare Expires Soon" notification

When using the "Days Tare Weight is Valid" setting on the Ticketing App, there should be a pop-up notification that lets the operator know that the tare is about to ...
Suggested by: Moderator (12 Nov, '19) Upvoted: 10 Sep, '21 Comments: 0
Under consideration Scale Ticketing App

Have a default pay type for a customer

Cash customers for example should be able to default to the "Cash" or "Credit Card" pay type. Some account customers may want to be set to "Charge Show $" A ...
Suggested by: Moderator (08 Nov, '19) Upvoted: 16 Nov, '20 Comments: 0
Planned Web Portal

Mass email invoices

Add option to mass email invoices in a batch like you can mass email all statements at once.
Suggested by: Chrissy (21 Sep) Upvoted: 21 Sep Comments: 3
Already Available Web Portal

Notes and Documents

When I enter a note under an Order (Notes and Documents), there should be some sort of indication that there is an note there like an red exclamation mark or a red ...
Suggested by: Angela (23 Nov) Upvoted: 23 Nov Comments: 2
Already Available Web Portal

Ability to reset the Truck List

We work night and day shifts at our asphalt plant. We have to re-enter our trucks after midnight when we are scaling due to the hard-coded reset. I would like the ...
Suggested by: Nicole (20 Jul) Upvoted: 20 Jul Comments: 2
Already Available Scale Ticketing App

Scheduled Reports Additional Output Options

If the reports could not only be sent out PDF or CSV but of other output options as well such as HTML. That way the recipient doesn't have an attachment but has it ...
Suggested by: Mallory Black (14 Apr, '21) Upvoted: 14 Apr, '21 Comments: 2
Not planned Web Portal

Freight price box not highlighting 0 when tabbing through

With the most recent update, the zero remains in the box when tabbing down so a $6 haul is entered as $60 if it is not caught. This box should highlight the zero when ...
Suggested by: Chrissy (21 Sep) Upvoted: 21 Sep Comments: 1
Already Available Web Portal

Add all materials

Add back in the feature to "add all" when adding materials. It is a waste of time to have to click one by one for an FOB order that may need them all at some point.
Suggested by: Chrissy (21 Sep) Upvoted: 21 Sep Comments: 1
Not planned Web Portal

Reprint invoices by Customer

The ability to print or save copies of all individual invoices on an individual customer invoice history report. Report is available in Reports/Billing/Invoice Detail ...
Suggested by: Butler (26 Aug) Upvoted: 27 Sep Comments: 1
Already Available Web Portal

Only click "Print" once.

Regarding the Scale Ticketing App, it would be nice to not have a dialogue box pop up after hitting "print", only to have to hit "print" again. Just one and done.
Suggested by: Tehya Smelser (26 Jul) Upvoted: 26 Jul Comments: 1
Already Available Scale Ticketing App

ADD ALL ITEMS

Please bring back the add all items tab. When creating a new order for our customers we want them to be able to purchase any and all items. Having to click on each ...
Suggested by: Shilo Ward (24 Sep, '21) Upvoted: 24 Sep, '21 Comments: 1
Solved Via Work-Around

Automate Desktop Reports sync

It would be nice to have a way to automate the desktop Reports sync. Maybe something like: 1. Have the desktop reports show on the web portal with some kind of ...
Suggested by: Stephen Larson (10 Sep, '21) Upvoted: 10 Sep, '21 Comments: 1
Already Available

Add Track Changes to any feature where data is changed: Orders/Quotes/Products

Show list of people with date and time when last edit was made.
Suggested by: Justin Burch (10 Aug, '21) Upvoted: 10 Aug, '21 Comments: 1
Already Available Web Portal

Add button to close all open orders or mark them as inactive

We have some folks who run very seasonal businesses. This means that at the end of a season, they will have many, many open orders. Then, when the next season ...
Suggested by: Admin (29 Jun, '21) Upvoted: 29 Jun, '21 Comments: 1
Already Available Web Portal

Add a "print/enter" button to populate the "Weight" field (desktop scale app)

In Fast-Weigh 5, there used to be a button you could press to populate the scale weight. Now the only way to get the weight is to press enter or use a keyboard to ...
Suggested by: Moderator (08 Jun, '21) Upvoted: 08 Jun, '21 Comments: 1
Already Available Scale Ticketing App

Enter Customer Name on Quotes without using Pop-Out

When creating a quote the system requires you to hit the magnifying glass to search for a customer. Is it possible to enable a search feature that allows you to ...
Suggested by: Preston (01 Apr, '21) Upvoted: 01 Apr, '21 Comments: 1
Solved Via Work-Around Web Portal

Truck Setup to include Overweight Permitting Fields

There are insurance date and license date expirations fields, but there is not a field to capture an overweight permit expiration date in which the system would use ...
Suggested by: Mallory Black (04 Jan, '21) Upvoted: 04 Jan, '21 Comments: 1
Under consideration Scale Ticketing App Web Portal

Allow Trucks to tare in with Kiosk mode

Suggested by: Moderator (27 May, '20) Upvoted: 27 May, '20 Comments: 1

Track Cleared Batches / Invoices

Track Cleared Batches/Invoices Info to Track: When, Who, Date, Comment/Reason
Suggested by: Ron (26 Mar, '20) Upvoted: 26 Mar, '20 Comments: 1

Field Default Settings

Create a setting in the Portal Settings for mapping fields that will default to what is entered in another field. For example, if a company uses the same info for ...
Suggested by: Moderator (31 Jan, '20) Upvoted: 04 Mar, '20 Comments: 1
Under consideration Web Portal

Query shorts cut, customer name shortcut, ticket search improvement

Could the “query” button be in the middle of the page insteadof at the right side of the screen?  Mostof what I look up is on the left side of the screen.  Is there a ...
Suggested by: Linette S. (23 Nov) Upvoted: 23 Nov Comments: 0
Under consideration Web Portal

Effective Dates on Tax Codes

Typically states release Tax updates a few months ahead of time and we would like to have these set when we receive them. It would also help with billing and cash ...
Suggested by: Brandon McGouldrick (17 Nov) Upvoted: 17 Nov Comments: 0

Change RFID Field to Varchar for use of ACSCII tags i.e. Transcore add an RFID "Active" Flag

Use Case: Truck 223 works as a Carrier A 50% of the time at a kiosk location, the other 50% of the time they work for Carrier B also at a kiosk location so there ...
Suggested by: Brandon McGouldrick (17 Nov) Upvoted: 17 Nov Comments: 0
Under consideration Scale Ticketing App Web Portal

Order Level Credit Limit

We have customers (mostly County and Government) who order with blanket Purchase Orders. They may send us a PO for $5,000.00 and buy several different products. We ...
Suggested by: Brandon McGouldrick (17 Nov) Upvoted: 17 Nov Comments: 0
Under consideration Billing & Invoicing Web Portal

Ability to Apply a Customer Payment Entirely to Customer's Credit Balance with Reference Number

Some customers continue to overpay and ask us to put the payment as a Credit Balance on their account. What if there is no "open" invoice and you would like to add ...
Suggested by: Christina (11 Nov) Upvoted: 11 Nov Comments: 0
Under consideration Billing & Invoicing Web Portal

Favorites in Reporting saving the preset pararmators

Allow a report to be saved as a template / Favorite with the defined selections made - ie all locations, all regions, group by options.
Suggested by: Colleen Danelski (11 Nov) Upvoted: 11 Nov Comments: 0
Under consideration Web Portal

Additional info on text notification

It would be nice to get the Order Name and or Deliver Notes on the text notification to customers, so they know where the load is going without having to open the ticket
Suggested by: Bobby Levar (11 Nov) Upvoted: 11 Nov Comments: 0
Under consideration Web Portal

Add Request Description/Notes Column to the Request Dashboard

A column for Request Description or Notes to add specific details or reminders for the scale-master to see. Often times, we have scale-masters filling in at a new ...
Suggested by: Jason McGouldrick (02 Nov) Upvoted: 02 Nov Comments: 0

PO and Job Box Characters

It would be helpful if the number of characters in the PO box and Job box on the tickets to be increased to the max possible like the Order Description Box. Right now ...
Suggested by: Chrissy (28 Oct) Upvoted: 28 Oct Comments: 0
Under consideration Web Portal

Search boxes - All Modules

It would be great if we could manually type in all search fields in all modules to eliminate additional pop up boxes and clicking when we know an account number or ...
Suggested by: Chrissy (26 Oct) Upvoted: 26 Oct Comments: 0
Under consideration Web Portal

Notes In AR Module

It would be wonderful if there was a note section in at least one of the AR module pages to reference while working accounts. This would allow tracking collection ...
Suggested by: Chrissy (26 Oct) Upvoted: 26 Oct Comments: 0
Under consideration Billing & Invoicing Web Portal

Add Inventory Management to Location Operator Role

have an operations user account by location for plant/site managers. They would be able to enter inventory production.
Suggested by: Diana (24 Oct) Upvoted: 24 Oct Comments: 0
Under consideration Web Portal

Ticket Copy Preferences set at the order level

Setting number of ticket copies to print at the order level
Suggested by: Jason McGouldrick (18 Oct) Upvoted: 18 Oct Comments: 0

Return Tab

I have some customers who return material from time to time because they took too much. The problem is that I have to adjust another ticket to account for that ...
Suggested by: Angela (11 Oct) Upvoted: 01 Nov Comments: 0

Loading Indication on Click Event (Navigation)

For the Fast-Weigh Ticketing App (Windows): Implement some sort of loading indicator throughout the navigation of the Ticketing app. For example: If a scalemaster is ...
Suggested by: Jason McGouldrick (07 Oct) Upvoted: 07 Oct Comments: 0
Under consideration Scale Ticketing App

Account name & Number

Split the account name & number from all pages and reports to be able to sort and filter the accounts alphabetically. (This would greatly help with billing)
Suggested by: Chrissy (21 Sep) Upvoted: 21 Sep Comments: 0
Under consideration Web Portal

Add dollars to Dashboard for certain users depending on access

just like we can see total tons, we would be able to see total revenue dollars but only for a user with those permissions.
Suggested by: Diana (20 Sep) Upvoted: 20 Sep Comments: 0
Under consideration Web Portal

Order Template

We copy orders from templates. We have many templates. Our templates are customer templates not just pricing temps. I would love to see the status of "Template" ...
Suggested by: Darlene (06 Sep) Upvoted: 06 Sep Comments: 0
Under consideration Scale Ticketing App Web Portal

Request Dashboard sorting (Time)

The time column is sorted numerically and not based on time. So 3pm shows before 8am. This is causing confusion and loads to run out of order.
Suggested by: Stephen Larson (06 Sep) Upvoted: 06 Sep Comments: 0
Under consideration Dispatching Web Portal

Auto-fill Request when selecting a truck to re-populate from LAST LOADS TODAY

We tested the Repeat loads from the Truck list on the scale. It does not show that a load is fulfilled if using that feature. Scale clerk must enter truck in ...
Suggested by: Stephen Larson (06 Sep) Upvoted: 06 Sep Comments: 0
Under consideration Dispatching Scale Ticketing App

Dispatch request times filtered to hours of operation

When entering a Dispatch request and customer wants it at a specific time, can we have that field only to show our hours of operation 6:30am – 4:30pm? We currently ...
Suggested by: Stephen Larson (06 Sep) Upvoted: 06 Sep Comments: 0
Under consideration Dispatching Web Portal

Copy Notes with Copy Request button

When we are in the Request Dashboard and use the Copy Request button, the notes do not copy over to new order. Is it possible to have those copy over too?
Suggested by: Stephen Larson (06 Sep) Upvoted: 06 Sep Comments: 0
Under consideration Dispatching Web Portal

Quotes Approval in Portal

Adding a quote approval in fastweigh portal. Before a new quote can be sent to the customer, it must be approved by a Sales Manager.
Suggested by: Jason McGouldrick (18 Aug) Upvoted: 18 Aug Comments: 0
Under consideration Web Portal

Fields Can Be Edited After Invoicing

Enable a feature where user-created fields have the option to be edited / changed AFTER a ticket is invoiced / locked. We have a need to enter certain data ...
Suggested by: Eric (03 Aug) Upvoted: 03 Aug Comments: 0
Under consideration Web Portal